max188Privacy Policy

This page describes what we collect when you use max188 and how we keep that data protected. We take your privacy seriously and are committed to transparent data handling. Our policy explains what information we gather, how we use it, who we share it with, and what rights you have over your data.

When you create an account on max188, deposit funds, or engage with our games and markets, you provide us with personal information. We use this information to verify your identity, process your transactions, comply with anti-money-laundering regulations, and improve your experience on our platform. We do not sell your data to third parties for marketing purposes.

Our servers may be located outside your jurisdiction. Your data is encrypted in transit and at rest using industry-standard security protocols. If you have questions about how we handle your information, contact our support team. You have the right to access, update, or request deletion of your personal data, subject to legal and operational requirements.

What Data We Collect on max188

We collect information in several categories. Account information includes your email, phone number, full name, date of birth, and address. Payment information includes your bank account or e-wallet details (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). Identity verification information includes photos of your government-issued ID and a selfie for KYC purposes.

We also collect transaction data—every deposit, withdrawal, bet, and game outcome is recorded. This includes timestamps, amounts, and market details. We collect device information such as your phone model, operating system, IP address, and browser type. We use cookies and similar tracking technologies to remember your preferences and improve your experience.

We collect this data directly from you (when you enter it), from your device (automatically), and from third-party processors (such as payment providers). We do not collect data from public sources or data brokers. We collect only the information necessary to operate max188 and comply with legal requirements.

How We Use Your Data on max188

We use your data for several purposes. Account management includes creating and maintaining your account, processing your login requests, and managing your password and two-factor authentication. Transaction processing includes verifying your deposits, settling your bets, and processing your withdrawals. Compliance includes verifying your identity (KYC), detecting fraud, and complying with anti-money-laundering regulations.

We use your data to improve max188. This includes analyzing user behavior, identifying technical issues, and developing new features. We send you service-related emails (account confirmations, withdrawal notifications, security alerts) and, if you opt in, promotional emails about new games or tournaments. You can unsubscribe from promotional emails at any time.

We do not use your data for automated decision-making or profiling. We do not sell your data to third parties for marketing. We do not share your data with advertisers or data brokers. We share your data only with service providers who help us operate max188 (such as payment processors and hosting providers) and only when required by law.

Third-Party Processors and Data Sharing

We work with third-party service providers to operate max188. These include payment processors (who handle mobile banking, local payment, online payment, e-wallet, mobile banking, and bank transfers), hosting providers (who store our servers), and identity verification services (who verify your KYC documents). We share only the data necessary for these providers to perform their services.

We may share your data with law enforcement or regulatory authorities if required by law or if we believe it is necessary to protect the security of max188 or the rights of our users. We do not share your data with third parties for marketing purposes. We do not sell your data to data brokers or advertisers.

Our service providers are contractually obligated to protect your data and use it only for the purposes we specify. We conduct due diligence on all service providers to ensure they meet our security standards. If a service provider experiences a data breach, we will notify you as required by law.

KYC (Know Your Customer)

The identity verification process we use to confirm your identity before allowing withdrawals. Required by law and standard industry practice.

Encryption

The process by which we convert your data into a code that cannot be read without a decryption key. We use industry-standard encryption protocols.

Cookie

A small file stored on your device that remembers your preferences and login information. You can disable cookies in your browser settings.

Data retention

The length of time we keep your data. We retain account and transaction data for as long as your account is active, plus a period required by law.

Your Rights and Data Access

You have the right to access your personal data. You can view your account information, transaction history, and verification status by logging into max188. You can download a copy of your data by contacting our support team. We will provide your data in a portable format within 30 days of your request.

You have the right to update your personal data. If your address, phone number, or other information changes, update it in your account settings. You have the right to request deletion of your data, subject to legal and operational requirements. If you close your account, we retain your data for the period required by law (typically 5–7 years for financial records).

You have the right to object to certain uses of your data. For example, you can unsubscribe from promotional emails or disable cookies. You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights. Contact our support team if you have questions about your rights or wish to exercise them.

Cookies and Tracking Technologies

We use cookies to remember your login information, preferences, and browsing history on max188. Cookies are small files stored on your device. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them). You can disable cookies in your browser settings, but this may affect your experience on max188.

We use similar tracking technologies such as web beacons and pixels to analyze user behavior and improve our platform. These technologies help us understand which features are popular, identify technical issues, and measure the effectiveness of our marketing. We do not use these technologies to track you across other websites.

We do not use third-party analytics services that track you across the internet. We do not allow advertisers to place tracking pixels on max188. Our tracking is limited to understanding how users interact with our platform and improving the max188 experience.

Data Security and Breach Notification

We protect your data using industry-standard security measures. Your data is encrypted in transit (using HTTPS) and at rest (using AES-256 encryption). We use firewalls, intrusion detection systems, and regular security audits to protect our servers. We limit access to your data to employees and contractors who need it to perform their jobs.

We conduct regular security assessments and penetration testing to identify vulnerabilities. We maintain a security incident response plan and test it regularly. If we discover a data breach, we will notify you and relevant authorities as required by law. We will provide information about the breach, the data affected, and steps you can take to protect yourself.

While we use industry-standard security practices, no system is completely secure. You are responsible for protecting your login credentials. Never share your password or two-factor authentication codes with anyone. If you suspect unauthorized access to your account, change your password immediately and contact our support team.

International Data Transfers and Jurisdiction

Our servers may be located outside your jurisdiction. When you use max188, your data may be transferred to and stored in countries outside Indonesia. These countries may have different data protection laws than your home country. By using max188, you consent to the transfer of your data to countries outside your jurisdiction.

We take steps to protect your data during international transfers. We use encryption, contractual safeguards, and standard data protection clauses to ensure your data is protected. If you have concerns about international data transfers, contact our support team.

Our privacy policy is governed by the laws of the jurisdiction where max188 operates. If you have a privacy complaint, contact our support team first. If we cannot resolve your complaint, you may lodge a complaint with your local data protection authority. Our services are available only where local law permits. You are responsible for verifying that your use of max188 complies with your jurisdiction's data protection laws.